Joseph,

I wanted to send you a note commending the installation crew that installed the Dr. Steven Elkjer sign last week. I have dealt with many sign companies in the past and I can say, with all assurance, that I have never worked with a more helpful, more concientious, better attitude, more professional crew than the team of Marc Lindquist and Eddie Rogacz.

 

This was admittedly a difficult installation. The fact is that we were not sure that we would find when we opened up the parapet where the sign was to install. We had, up to this point, made a lot of assumptions as to what type of framing was behind the parapet and how, exactly the sign would attach. A lot of other installers would have been frustrated by the uncertainty and, I am sure, would have loudly complained about being sent out to a job site with incomplete information and no assurance that they can even install the sign. Couple this with it being Friday and I was prepared to meet a surly and uncooperative crew. And I would have understood had they been.

 

Instead, I met two of the most gracious men I have had the pleasure to work with. They not only did not complain but had great, can do attitudes. They told me that whatever they found they would make work - and they did! They had to modify the manner in which they would install the sign, go out and find different fasteners than what they brought and, I am sure, took longer than what they had expected. Yet, every time I spoke with them, they remained positive and committed to doing a great job. What a breath of fresh air!

 

I have recently driven by the space and the sign looks terrific. I will be pleased to recommend your company in the future and a lot of that is attributable to the excellent work and postive attitude of your great crew of Marc and Eddie. Please pass on to them my sincerest thanks and highest praise. I look forward to being able to work with them again.

 

Thank you, again, for being a great team member that adds to the success of BnK Construction.

 

Thank you,

Rick Shandy

BnK Construction

In-house sign manufacturing

Security Signs is proud our signs are manufactured in-house.  From the design process to manufacturing to installation, all work is done by our skilled employees.  This type of careful oversight gives us many advantages over other sign companies and is the reason, we believe, that are products are superior in quality. 

 

What it means for our customers

Local in-house manufacturing allows us to monitor quality control, keep costs down and provide better service while delivering a top-quality sign to our clients.

 

Quality assurance

Inspection check points during production ensure quality and guarantee the signs are built to design specification.

 

Skilled craftsmen

All work is done by Security Signs employees.  Why is this important?   Because our staff is long-term, professional employees who take pride in their work and give each job its due attention.

 

On-site inspections

Throughout the entire production process, customers are welcome to come into the shop and view the progress as our staff work on their sign.

 

Installation efficiencies

Signs go from assembly and quality assurance directly to our trucks for the field technicians to install on site.  There is very little chance of damage to the sign during transport and the lack of shipment costs save customers money.

 

One point of contact

We keep it simple.  Every customer works with a project manager who is on-site daily to oversee the entire project from beginning to end.  It’s the project manager’s job to answer your questions in a timely matter, check on the production process and keep the communication lines open so you know exactly how your sign is progressing.

 

In-house manufacturing means consistent results with better service and products every time.

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